CARZOO

Service status

Site availability & troubleshooting

CARZOO runs on managed cloud hosting. If the site or part of it isn't loading, this page explains the likely causes and what you can do right now.

This page is hosted separately and usually stays reachable even when the main app is briefly unavailable.

Current status

All systems should be operating

We are not aware of a platform-wide outage right now. If something isn't working for you, try the troubleshooting steps below — it may be a local network or cache issue.

This page was last reviewed when the page loaded; it has no live backend dependency.

What can cause an outage

CARZOO pages can fail to load for a handful of reasons:

  • Hosting incident — the cloud platform that serves the site is temporarily returning errors (e.g. 5xx, gateway timeout).

  • Brief deployment window — a new release is rolling out and pages may stutter for a few seconds.

  • Local or regional network — your connection, ISP, or a firewall between you and our servers.

  • Stale cache or service worker — an old copy is stuck in your browser or app shell.

  • Temporary rate limit — too many requests from your network in a short window.

Troubleshooting steps

Try these in order — most issues are fixed by the first two:

  1. 1

    Refresh the page

    Wait a minute, then reload. A one-off gateway error usually clears on the next request.

  2. 2

    Check your connection

    Switch between Wi-Fi and mobile data, or open another website. If other sites also fail, the issue is your network.

  3. 3

    Clear the app cache

    If you installed CARZOO as an app, clear its storage from your phone's app settings, or open the site in a private/incognito window.

  4. 4

    Try a different device or network

    This tells you whether the problem follows your account/region or is tied to one device.

  5. 5

    Wait and retry

    If a hosting incident is ongoing, retrying every few minutes is the fastest way back in — we restore service as soon as the provider recovers.

Still down after 10+ minutes?

If the issue persists across networks and devices, it is likely a hosting incident. Email us with the time, your city, and the page that failed.

Email info@carzoo.appBack to CARZOO